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Lessons From the Frontline - Customer Experience Improvement Done Badly
May 18, 2018
Shane Goldberg
Lessons From the Frontline - Customer Experience Improvement Done Badly
Shane Goldberg
May 18, 2018

Lessons From the Frontline - Customer Experience Improvement Done Badly

Shane Goldberg
May 18, 2018

In this article I outline some of the key mistakes I have seen companies make in attempting to improve customer experience. 

This can hopefully serve as a checklist of things to avoid when setting up a new program, or trying to drive real change in a business. 

Newer PostWebinar - Customer Experience Strategy & The Customer Experience Rocket
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Australia +61-438-380-913   shane.goldberg@custcore.com.au

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