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Why a customer experience strategy should be one of the first things any entrepreneur should focus on
April 18, 2016
Shane Goldberg
Why a customer experience strategy should be one of the first things any entrepreneur should focus on
Shane Goldberg
April 18, 2016

Why a customer experience strategy should be one of the first things any entrepreneur should focus on

Shane Goldberg
April 18, 2016

Anyone starting a new business has a thousand things they need to do to set themselves up for success.

In this post I argue that developing a Customer Experience Strategy should be a key focus early on in the development of a company.

Newer PostWhat are your customers Moments that Matter?
Older PostUsing Behavioural Economics to drive an improvement in Customer Outcomes
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