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What are your customers Moments that Matter?
August 15, 2016
Shane Goldberg
What are your customers Moments that Matter?
Shane Goldberg
August 15, 2016

What are your customers Moments that Matter?

Shane Goldberg
August 15, 2016

When it comes to delivering great experiences to your customers, it is important to understand that all parts of the customer journey are not created equal. Instead, it is critical to realise that there are certain “Moments that Matter” along the journey.

In this LinkedIn post I explain why these Moments are so critical, and how to optimise them.

Newer PostThe 4-Step Spring Cleaning Guide for your customer experience
Older PostWhy a customer experience strategy should be one of the first things any entrepreneur should focus on
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Australia +61-438-380-913   shane.goldberg@custcore.com.au

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