Home
Why CustCore?
Our Services
Consulting
Workshops
Masterclass Enquiry
CX Assessment
Resources
Courses
Our Value
Who We Are
Blog
Contact Us

CustCore

Home
Why CustCore?
Our Services
Consulting
Workshops
Masterclass Enquiry
CX Assessment
Resources
Courses
Our Value
Who We Are
Blog
Contact Us
July 27, 2018
Shane Goldberg
Webinar - Customer Experience Strategy & The ...
Webinar - Customer Experience Strategy & The Customer Experience Rocket
November 26, 2015
Shane Goldberg
Introducing the Customer Experience Strategy ...

The Customer Experience Strategy Canvas is a new one-pager designed to help companies document their customer experience strategy.

Introducing the Customer Experience Strategy Canvas v0.1
November 6, 2015
Shane Goldberg
37 ways to improve customer experience

This infographic shows 37 ways to improve customer experience in one easy to ready graphic.

37 ways to improve customer experience
September 18, 2015
Shane Goldberg
Why interaction level NPS results are giving ...

Many companies are rolling out NPS surveys to understand how customers view their experiences with the company during sales and service interactions. This post explains why that approach is fraught with danger.

Why interaction level NPS results are giving you false hope
Shane Goldberg
March 24, 2015

If you're an entrepreneur you're a salesperson

Shane Goldberg
March 24, 2015

For many entrepreneurs the thought of selling their product or service scares the daylights out of them. This post gives 6 tips for selling effectively as an entrepreneur and makes it easy to become really effective at this key skill. 

1 Comment
Shane Goldberg
March 19, 2015

Thank You - Simple but powerful

Shane Goldberg
March 19, 2015

Shane's latest post on LinkedIn laments the fact that saying Thank You - which should be a common courtesy - has been forgotten by many people. 

Shane points out that saying Thanks can have a great amount of power, whether it be in Sales or just in dealing with the people you meet every day. 

Click here to find out more

1 Comment
Shane Goldberg
March 18, 2015

Why the term end-to-end is killing customer experience

Shane Goldberg
March 18, 2015

End-to-End is one of the buzz phrases of the customer experience industry. This LinkedIn post argues that the term is misleading and driving bad customer outcomes.

Comment
Shane Goldberg
March 4, 2015

7 errors entrepreneurs make when selling to large corporates

Shane Goldberg
March 4, 2015

Are you an entrepreneur targetting B2B sales to large corporates?

Having trouble closing sales in the corporate  environment?

My latest article on StartupSmart details the 7 common errors entrepreneurs make when trying to sell to corporates.

It would be great to get your feedback, comments are appreciated!

Tagged: sales, entrepreneur, corporate

Comment
Newer Posts
Back to Top

Australia +61-438-380-913   shane.goldberg@custcore.com.au

Copyright 2020 CustCore