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How the Industrial Revolution drives bad customer experiences
May 9, 2017
Shane Goldberg
How the Industrial Revolution drives bad customer experiences
Shane Goldberg
May 9, 2017

How the Industrial Revolution drives bad customer experiences

Shane Goldberg
May 9, 2017

Having a robust employee feedback mechanism in place is critical to improving customer experiences.

Unfortunately our history of work has driven the wrong culture in companies to drive effective feedback, as explained in this LinkedIn post.

Newer PostLaunching the Customer Experience Rocket – How the most successful companies help their customers reach for the stars
Older PostWhy a Customer Centric Business Strategy is critical to success
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